Information Services - Technology FAQ

I retired/left the district and need to view my paystub/W2.

You will still use the Employee Online application to view your paystub/W2 after leaving district employment. Approximately two weeks from your departure date, you will receive a letter from HR containing your Employee Online credentials. Use these credentials to log into Employee Online. You will be prompted to change your password on successful login.

I don’t have internet access at home. Do you know of any available programs to get internet access?

A couple of reasonable options for qualified applicants can be found at:

Does the school district know of any places to get inexpensive computers?

Offers change all the time but below are places that have inexpensive computers:

What is my student’s login information for Office 365?

A student’s login is their email address which is their Georgia Testing Identifier number (GTID) at
The password is the student’s network password.
Both pieces of information can be obtained from their teacher.

What do I do if my student cannot login to Office 365 at home?

Make sure you have the correct login information obtained from your child’s teacher.
PLEASE NOTE: The student must login with this exact user name and password at school before attempting to access Office 365. You will not be able to access Office 365 to download the software until your child authenticates (logs in) with this user name and password at school.

What should I do if I have trouble downloading or installing the Office 365 software?

The MCSD will not be able to assist in troubleshooting personal devices. Please use the resources below for assistance:

What if I don’t see all of my children when I login to the parent portal?

Contact the school of the child that is missing to have the child properly linked to your account.

Where do I find my child’s daily grades in Infinite Campus?

To view daily grades (homework, classwork, tests, etc.) for students in grades 1-12 (the only grade levels that have daily grades in Campus), click the “Grades” link on the left side.

I tried to login to Infinite Campus but my account has been disabled. What should I do?

After five unsuccessful login attempts, Infinite Campus disables your account for security purposes. You will need to contact your child school and request your account be reset.

I lost the letter with the activation key for Infinite Campus. What should I do?

If you have setup your portal account, then you no longer need the letter, just login to the portal. If you have not setup your account, then you will need to go back to your child school to get another letter.